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After serious problems with two of its smartwatch models, Google has temporarily suspended distribution of Wear OS 5. After installation, some users’ screens remained black. According to the company, they are already working on a solution.
Slow launch of Wear OS 5
Already on the Google I/O The company announced Watch OS 5 in May of this year. Since then the new thing has been up Android based operating system adapts very slowly to different Smartwatches been distributed. These included, in addition to the Samsung Galaxy Watch 7 and the Galaxy Watch Ultra also the Pixel Watch 3. The update is now also available for owners of a Pixel Watch and Pixel Watch 2 ready for download. However, some are now reporting serious problems after installation.
Pixel Watch and Watch 2 with soft brick
The screen of some watches remains black during or after the update process. Only a small Bluetooth symbol is shown at the bottom of the display. It is currently unclear what the error is and under what circumstances it occurs. However, the only way to fix the problem is to restart and reset the clock in Fastboot.
While the number of affected users is probably relatively small, Google has stopped distributing Wear OS 5 for the time being. An update via the watch settings menu is therefore no longer possible at the moment. However, the OTA images of the operating system are still on the website Google Play listed and can still be manually uploaded to the smartwatches. However, the original Pixel Watch requires a debug adapter, which Google only distributes to selected people.
Solution in progress
Opposite 9to5Google A Google spokesperson has now issued a statement on the situation. Although it does not mention how long the rollout will be paused, it assures users that we are working with all means possible to solve the problem.
We are aware of the issue affecting some Pixel Watch users, and in the meantime, we have paused the Wear OS 5 rollout and are actively working on a resolution.
Goodbye to old watch faces
However, the new version of the operating system had already caused some angry users before it was released. Because the update allows old watch faces no longer used become. This is due to a change in the format to an XML-based standard. At least this simplifies the creation of watch faces by third parties. The new format is also easier to maintain across version updates.
- Google stops distributing Wear OS 5 after serious bugs
- After installing Wear OS 5, some smartwatch screens remain black
- Affected models include Pixel Watch and Pixel Watch 2
- To fix the problem, you need to restart in fastboot mode and reset
- Google is working on a solution, but it is unclear when the rollout will resume
- Update manually via Google Play website still available
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